Terms of service
General Terms and Conditions (GTC)
Stand: 2. April 2026
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1. General provisions
1.1. These General Terms and Conditions govern the use of the online shop Saubera.store as well as the conditions for orders through this shop.
1.2. Operator of the shop is:
Oleksandr Yanchenko
Email: stemixusa@gmail.com
1.3. The shop offers customers access to products from external suppliers and organizes the ordering and delivery process without storing the goods themselves.
1.4. The offered goods are shipped directly from international suppliers to the customer. The shop does not have its own warehouse and is not involved in the physical flow of goods. The order is processed in cooperation with external suppliers and logistics partners. The shop does not participate in customs clearance and does not act as importer of the goods.
1.5. As part of the IOSS procedure, any taxes incurred are handled by the respective service provider, if this procedure is applied.
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2. Order processing
2.1. After receipt of the order and payment, it will be forwarded to the corresponding supplier.
2.2. The delivery time is usually 7 to 20 working days. In rare exceptional cases, there may be delays.
2.3. Delays may occur in particular due to transport, customs clearance or other external circumstances.
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3. Prices and payment
3.1. All prices are displayed in the shop.
3.2. Prices are intended as final prices for the customer. Any tax settlements in connection with the delivery are carried out by the participating service providers.
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4. Liability
4.1. The shop is liable within the framework of the legal regulations.
4.2. The shop assumes no liability for delays or problems caused by external service providers or suppliers, as far as legally permissible.
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5. Data protection
5.1. Personal data will be processed in accordance with the applicable data protection regulations (GDPR).
5.2. Data can be passed on to suppliers and logistics partners for order processing.
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6. Product safety
6.1. The products offered comply with the applicable safety requirements, as far as necessary.
6.2. Appropriate measures shall be taken in the event of safety problems.
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7. Right of withdrawal
7.1. EU Consumers have the right to cancel the contract within 14 days without giving any reason.
7.2. The exact conditions are regulated in the cancellation policy.
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8. Final provisions
8.1. The law of the Republic of Poland applies, taking into account mandatory consumer protection regulations of the country in which the customer has his habitual residence.
8.2. Should individual provisions be ineffective, the rest shall remain unaffected.